If you receive an item you are unhappy with or encounter a problem with one of our products please contact us via the contact page and we'll get straight on to finding a solution - we want your vaping experience to be a pleasurable one and value your business.
We are however unable to supply a warranty for clearomizers or coils as they are open to misuse if directions are not followed or mistreated.
We are also unable to offer a warranty on e-liquid or e-filters as the flavours are subjective.
We will replace/refund on any item that is D.O.A. (damaged or dead on arrival).
These warranties do not affect your rights under the consumer guarantees act which we will always meet.